Frequently Asked Questions
We’re a hub that connects neighbors to resources. Our programs include the Factory Market (food pantry), Adult Advocacy, Factory Housing, the Youth Center, Early Learning and Elementary programming, Workforce Advocacy and community workshops.
Call (717) 687-9594, Monday through Friday, 9am to 4:30pm, or use our Connect page. You don’t need to know exactly what kind of help to ask for. An Advocate will listen to your situation and help you take the next step.
Adult Advocacy is free for eligible residents, and the Youth Center has no fees. Shopping at the Factory Market uses Factory Bucks, which you earn through Advocate appointments and Factory programs, so no cash is needed at the register.
The Factory Market is by appointment only. We can’t take walk-ins. Call (717) 687-9594 to book. If you need food today, call 2-1-1 for same-day options.
Factory Housing offers short-term housing and support for families facing poverty and homelessness. Call (717) 687-9594 to talk through your situation.
Early Learning for babies and caregivers, Elementary programming for school-age kids, and the Youth Center for teens in grades 7-12. Open Door Night is every Thursday, 6- 8 p.m., with a free dinner for registered teens.
We’re at 3293 Lincoln Hwy E, Paradise, PA 17562. We serve Eastern Lancaster County, with a focus on the Pequea Valley.
Yes. We share the hope of Jesus and believe every person has a God-given ability to make changes and grow. Our services are built on relationship and empowerment, not judgment. Call us if you have questions about how faith shows up in a specific program.
Give online with a one-time gift, monthly giving, or legacy giving. You can also donate food to the Factory Market Monday through Friday, 9:30 am to 4:30 pm.
Volunteer roles include the Factory Market, the Youth Center, Adult Advocacy, group service projects, and more. Visit our Volunteering page to see current opportunities.





